Entil Networks
TERMS OF SERVICE
Terms of Service (TOS) [March 1, 2005]
THIS AGREEMENT BETWEEN Entil Networks and you where “you” is
referred to as (“Account Holders "Users", “Members”, “Customers”,
or “Subscribers”)
WHEREAS Entil Networks agrees to furnish IT
- internet based services associated with web sites, web hosting,
and domain registration to the User.
Use of Entil Networks Service constitutes acceptance and agreement
to Entil Networks's policies are subject to the terms above and
as follows:
Content:
At Entil Networks, we strongly prohibit the use of any our service
for any illegal activities.
Although we are a global web hosting service provider, all
our subscribers must be in accordance with U.S. Federal, State
and local laws. Ultimately you, the customer, are solely responsible
for the content stored on your Entil Networks account.
User shall not include content, or internet links to content
on the Site that contain, promote or involve any of the following.
Examples include but are not limited to:
1. Any copyright, patent, trademark, or other intellectual
property right.
2. Child Pornography
3. Hate content
4. Threatening, racial, or otherwise abusive content.
5. Any and all content inciting, instructing, or promoting
illegal activities.
6. Fraud, MLM (Multi-Level Marketing), Pyramid schemes, or
any other activities deemed to be fraudulent.
7. Hacking/Phreaking, warez, cracks, spam software or any
material that contains a virus or any other harmful code.
Payment:
Establishment of service is reliant upon receipt by the Company
of payment of affirmed charges. Following payments are due
on the anniversary date of the month for that month's service.
Payments and Fees:
Accounts that reach 7 days past due will be suspended. Accounts
that are not collectable by Entil Networks may be turned over
to an outside collection agency for collection. If you desire
to cancel your account, please follow the proper procedure
to do this as outlined in this TOS.
Failure to Pay:
The Company may temporarily deny service or terminate this
Agreement upon the failure of Subscriber to pay charges when
due. Such termination or denial will not relieve Subscriber
of responsibility for the payment of all accrued charges,
plus reasonable interest and any collection fees.
Account Cancellation:
Requests for canceling accounts may be made in writing or through
the helpdesk system.
Entil Networks’s preferred method of cancellation is via
the helpdesk of your Entil Networks account. Please log into the
helpdesk and you can request to have your account cancelled.
Disclosure to Law Enforcement:
At Entil Networks, we specifically forbid the use of our service
for any unlawful activities. Therefore, User agrees that
the Company may reveal any and all subscriber information
including assigned IP numbers, account history, account use,
etc. to any law enforcement agent who makes a written request
without further consent or notification to the Subscriber.
In addition Entil Networks shall have the right to terminate
all service set forth in this Agreement.
Support Boundaries:
Entil Networks, provides 24 x 7 x 365 technical support to our
subscribers and our staff is limited to our area of expertise.
The following are our guidelines when providing support:
- Entil Networks does not offer tech support for application
specific issues such as cgi programming, html or any other
such issue.
- Entil Networks does not provide technical support for YOUR
customers. If you can email, we encourage you to email support@Entil.net
for assistance.
SPAM and Unsolicited Commercial Email (UCE):
Entil Networks takes a zero tolerance approach to the sending
of Unsolicited Commercial Email (UCE) or SPAM over our network.
Very simply this means that customers of Entil Networks may
not use or permit others to use our network to transact in
UCE. Customers of Entil Networks may not host, or permit hosting
of, sites or information that is advertised by UCE from other
networks. Violations of this policy carry severe penalties,
including termination of service.
Violation of Entil Networks's SPAM policy will result in severe
penalties. Upon notification of an alleged violation of our
SPAM policy, Entil Networks will initiate an immediate investigation
(within 48 hours of notification). During the investigation,
Entil Networks may restrict customer access to the network to
prevent further violations. If a customer is found to be in
violation of our SPAM policy, Entil Networks may, at its sole
discretion, restrict, suspend or terminate customer's account.
Further, Entil Networks reserves the right to pursue civil remedies
for any costs associated with the investigation of a substantiated
policy violation. Entil Networks will notify law enforcement officials
if the violation is believed to be a criminal offense.
As our Customers are ultimately responsible for the actions
of their clients over the Entil Networks network, it is advisable
that customers develop a similar, or stricter, policy for their
clients.
Network
Bandwidth and Disk Usage:
Customer agrees that bandwidth and disk usage shall not exceed
the number of megabytes per month for the Services ordered
by Customer on the Order Form (the "Agreed Usage").
Entil Networks will monitor Customer's bandwidth and disk usage.
Entil Networks shall have the right to take corrective action
if Customer's bandwidth or disk usage exceeds the Agreed
Usage. Such corrective action may include the assessment
of additional charges, disconnection or discontinuance of
any and all Services, or termination of this Agreement, which
actions may be taken is in Entil Networks's sole and absolute
discretion. If Entil Networks takes any corrective action under
this section, Customer shall not be entitled to a refund
of any fees paid in advance prior to such action. In the
event that a customer exceeds the included allocation, Entil Networks
may, at its sole discretion, collect a deposit, in an amount
determined by Entil Networks, against customer's credit card
on file with Entil Networks.
System and Network Security:
Users are prohibited from violating or attempting to violate
the security of the Entil Networks Network. Violations of system
or network security may result in civil or criminal liability.
Entil Networks will investigate occurrences, which may involve
such violations and may involve, and cooperate with, law
enforcement authorities in prosecuting Users who are involved
in such violations. These violations include, without limitation:
Accessing data not intended for such User or logging into
a server or account, which such User is not authorized to access.
Attempting to probe, scan or test the vulnerability of a
system or network or to breach security or authentication measures
without proper authorization.
Attempting to interfere with service to any user, host or
network, including, without limitation, via means of overloading, "flooding", "mail
bombing" or "crashing".
Forging any TCP/IP packet header or any part of the header
information in any e-mail or newsgroup posting.
Taking any action in order to obtain services to which such
User is not entitled.
Notification of Violation:
Entil Networks is under no duty to look at each customer's or
user's activities to determine if a violation of the TOS has
occurred, nor do we assume any responsibility through our TOS
to monitor or police Internet-related activities.
Miscellaneous Provisions:
You must provide us with, and keep current, good contact information
for you. E-mail, fax, and telephone contacts are used, in
that order of preference.
Entil Networks takes no responsibility for any material input
by others and not posted to the Entil Networks Network by Entil Networks.
Entil Networks is not responsible for the content of any other
web sites linked to the Entil Networks Network; links are provided
as Internet navigation tools only. Entil Networks disclaims any
responsibility for any such inappropriate use and any liability
to any person or party for any other person or party's violation
of this policy.
Entil Networks is not responsible for any damages your business
may suffer. Entil Networks does not make implied or written warranties
for any of our services. Entil Networks denies any warranty or
merchantability for a specific purpose. This includes loss
of data resulting from delays, non-deliveries, wrong delivery,
and any and all service interruptions caused by Entil Networks.
It is absolutely forbidden to IRC servers on. Accounts found
hosting this material will be subject to immediate cancellation
without refund.
REFUNDS AND GUARANTEES
Money back guarantee on all our web hosting plans and packages:
To prove to you how confident we are in our services, we will
offer you a 30 day money back guarantee on web hosting plans
and packages. Domain name registration and transfers are non-refundable.
If for any reason you are not completely satisfied with our
services and cancel your account within the initial 30 days
from the initial order date of your account we will refund
you all your money (excluding any setup fees). Refunds may
take up to two weeks to process.
Please note:
Entil Networks will not issue refunds to users who have their
account terminated by Entil Networks, for breach of our terms
of service. Refunds will not be made to users who exceed
their allocated bandwidth limit. Accounts that are renewed
for additional terms are also not subject to our money back
guarantees.
99.5% uptime guarantee:
If for any reason (except for scheduled downtimes) our network
or servers are down for longer than 0.5% in any month, you
can request a 20% discount for your following month's services.
For clients paying yearly, the equivalent to 20% of a monthly
payment will be deducted off the next payment.
Responsibility for Content:
You, as Entil Networks's customer, are solely responsible for
the content stored on and served by your Entil Networks server.
All provisions of this contract are subject to the TOS (Terms
of Service) of Entil Networks and AUP (Acceptable Use Policy).
The AUP may be changed from time to time at the discretion
of the Company. Subscriber understands that change to the AUP
by the Company shall not be grounds for early contract termination
or non-payment. |
